Contributing Member of the Consumer Goods & Services Councils

Names and details of certain GLG News authors are available only to GLG Clients and Council Members. GLG News authors are subject-matter experts within the GLG Councils and are available for expert consulting - by phone, in-person, or written analysis. To find out how to become a GLG client or Council Member, click here.

GLG News by this Author

Analyses are solely the work of the authors and have not been edited or endorsed by GLG.

GLG News is now G+ Insights

G+ is a community for professionals, academics and entrepreneurs to connect through online discussions and in-person meetings. You will continue to see G+ Insights (formerly GLG News) here as well as on the G+ website, where you can share and discuss the G+ Insights you read.

Customer Engagement Is New/Old Wave Of The Future For Retailers

April 14, 2008

Customer engagement betters bottom line | www.retailingtoday.com

Article after article continues to be published on the importance of face to face customer engagement.

Home Depot To Eliminate Store H.R. Positions..

April 14, 2008

Home Depot to cut human resource jobs | www.retailingtoday.com

The Home Depot recently announced they were eliminating the in-store human resources positions

Can PetSmart Continue To Achieve Solid Results?

April 14, 2008

PetSmart launches loyalty card program | www.retailingtoday.com

In this tumultuous economy how does PetSmart continue to churn out positive comps?

Home Depot To Eliminate Store H.R. Positions..

April 14, 2008

Retailers lure exhausted shoppers online | www.msnbc.msn.com

The Home Depot recently announced they were eliminating the in-store human resources positions.

What Is The Outlook For Retailers In 2008?

March 25, 2008

Shares Slump as February Comps Disappoint | www.wwd.com

With all the news of an impending recession, skyrocketing fuel prices, and a very unstable housing market what is the outlook for 08?

Barnes & Noble Is Still The Leader Of The Pack

March 19, 2008

Selling more with fewer titles | www.twincities.com

With the recent news that Borders is REDUCING THE NUMBER OF  TITLES IN STOCK, this bodes very well for the heavy hitter Barnes & Noble.

Best Buy Is Still In The Drivers Seat.

March 14, 2008

Best Buy cuts '08 EPS outlook, shares fall | www.retailingtoday.com

BestBuy is still the clear hands down leader in the consumer electronics segment. They continue to show positive comps year after year, as well as staying focused on their need to be on the cutting edge of technological advances.

Can PetSmart Continue To Stay Ahead Of Their Competition?

March 12, 2008

Shares Slump as February Comps Disappoint | www.wwd.com

Well the fourth quarter and 2007 fiscal year numbers are in and PetSmart still managed to squeeze out a positive fourth quarter comp, as well as a positive fiscal 2007.

A Surprising Trend Among Most Retailers.

December 31, 2007

Retail Throws a Hail Mary | www.thestreet.com

As we approached the holiday season and retailers were becoming increasingly busier, why were the associate staffing levels about the same or severely diminished as before the increase in business?

Can Circuit City Bounce Back?

December 28, 2007

Retail Throws a Hail Mary | www.thestreet.com

Circuit City quarterly loss widens , for the third quarter," the company reported that net sales decreased 3.1% to $2.96 billion from $3.06 billion in the same period last year, with consolidated comparable-store sales decreasing 5.6%. Comparable-store sales increased 5.2% for the third quarter 2006".

Are The Home Improvement Retailers In For A Soft 2008?

December 18, 2007

Retailers lure exhausted shoppers online | www.msnbc.msn.com

With the top two home improvement retailers( Home Depot & Lowes) reporting lack luster third quarter results, is the market outlook for 2008 a mirror image of the 2007 season?

Is PetSmart Positioned To Finish 2007 Ahead Of Their Competition?

December 6, 2007

Retailers lure exhausted shoppers online | www.msnbc.msn.com

PetSmart reported net sales for the third quarter of 2007 were $1.12 billion, compared to $1.03 billion for the same period in 2006, and comparable store sales -- or sales in stores open at least a year -- grew 1.4 percent in the third quarter, on top of 6.8 percent in the same period in 2006.

Sears Chairman Purchases 16.7 Million Shares Of Home Depot Stock... Foresight Or Wishful Thinking?

November 29, 2007

Sears makes tentative offer for Restoration Hardware | www.chicagobusiness.com

Sears chairman Edward Lampert purchased 16.7 million shares of Home depot stock. Was this a prudent decision made with foresight and strategy or wishful thinking on his part?

Borders To Add Flat Screens To their Stores... Is It The Right Move?

November 20, 2007

Wal-Mart Opens Bold New Supercenter | www.retailingtoday.com

The company has been installing 37-inch flat-screen televisions to show original programming, advertisements, news and weather in 60 of their stores already.

Is Walmart's Strategy Starting To Pay Off?

November 13, 2007

Why Fed Cut Won't Save Christmas | money.cnn.com

Wal-Mart today reported net sales of $17.4 billion, up 5% from sales of $16.6 billion last year. Comparable-store sales for the month  were flat, compared with a decrease of 0.3% last year.

Is The Entire Retail Sector Reeling This Holiday Season?

November 6, 2007

Why Fed Cut Won't Save Christmas | money.cnn.com

The holiday selling season is starting earlier than normal this year,about two weeks earlier." According to the National Retail Federation, holiday sales typically represent between 25% and 40% of many retailers’ annual sales, creating additional pressures to outsell the big-box next door".  

PetSmart... Still Heading In The Right Direction.

October 25, 2007

Consumer spending slows, retailers take hit | www.nydailynews.com

PetSmart now expects comparable store sales growth to be below its original low-to-mid single digit forecast for the third quarter. Their CEO is now stating they" believe recent consumer weakness may be impacting our business. In addition, warmer-than-usual weather has dampened sales in key cold-weather categories,".

Barnes & Noble Versus Borders..Which One Do You Prefer?

October 17, 2007

Holiday Sales Forecast At Five-Year Low | seekingalpha.com

The two heavyweights in the Bookselling/Media world, are they that similar? If you look at the surveys, talk to the consumers a majority prefer Barnes & Noble.

Another Positive Indicator For The Home Depot.

October 10, 2007

Consumer spending slows, retailers take hit | www.nydailynews.com

Home Depot is targeting the female consumer. According to reports, the retailer is looking to increase its female client base by opening two Home Depot Design Centers that offer a more intimate experience compared with its traditional warehouse stores.

No Customer Service..No Customers.

October 4, 2007

Consumer spending slows, retailers take hit | www.nydailynews.com

A recent study conducted by M/A/R/C Research and National In-Store found over 16% of consumers said they would stop visiting a store all together as a result of a bad customer experience.

Page : 12Next1 to 20 of 28

Subscribe to Updates

RSS By RSS

Add to Google Reader or Homepage

Subscribe in Bloglines

This author consults with leading institutions through GLG