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For most firms, outsourcing back-office functions and increasingly, even their mission-critical business processes to external entities has magnified the challenge of managing business risk.

June 23, 2008

Strategic Outsourcing - Just The Job For An Expert | www.timesonline.co.uk

The range of risks in an outsource engagement, with disparate organisations working to distinct, albeit related set of objectives, is wide. Not the least of these is the misplaced notion, that since clients wish to reduce their cost, while suppliers aim to maximize their revenue, it puts both fundamentally at odds with their respective business drivers. Whereas the premise is a fact (two sides of the same coin), its implication does not have to be.

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