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The Most Successful Health Care Systems Support Patient Access to Their Health Information

December 28, 2008

Analysis of:Google Reveals Plans for Personal Health Record Platform | www.cio.com

The accumulated experience among health care systems that provide patient and family access to their personal health information demonstrate that this is not a concern moving forward. The key in doing this well is integrating services into the health improvement strategy of an organization, with respect to patient and staff workflow. There is ample evidence that health systems provide care more efficiently (reduced phone and in-person visits) and with higher quality (better blood pressure control) when they support personal health records linked to patients' personal physicians. In addition, the evidence is fairly clear that for some conditions, most notably high blood pressure, measurement and management outside of the medical office is probably more effective and cost effective. Successful health systems will leverage these opportunities to improve health outcomes more affordably than their competition.

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