Andy Hilliard

Mr. Andy Hilliard

President, Accelerance, Inc.


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Council Member Biography

Andy Hilliard is President of Accelerance, a firm which provides operational and business development consulting services to offshore IT service firms and companies looking to leverage offshore IT services. He is also Director, Co-Founder, and Chief Business Development Officer of IsThmus, an offshore technology services provider based in Costa Rica. He specializes in global technology outsourcing, competitive positioning among offshore providers, and tradeoffs between global offshore outsourcing destinations. Mr. Hilliard is knowledgeable in models and differentiation for tier one companies such as Cognizant, TCS, Infosys, Wipro, HCL, Satyam, IBM, Accenture, EDS, CSC, and Capgemini as well as emerging offshore models and trends. Previously, he was a Division Manager at Cognizant Technology Solutions; Regional Manager at Siebel; Director of Latin America at YOUcentric; and the Vice President at Bank of America. (This is me - Update Profile)


Employment History

2010 - Unspecified
President, Accelerance, Inc.
2003 - 2011
Co-Founder, Principal and Director, IsThmus Costa Rica
2003 - 2009
President, Oneworld Technology, Inc
2000 - 2003
Division Manager, COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

GLG NewsSM Analyses by Andy Hilliard

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IBM's got the right idea..so do others

August 18, 2006

IBM's Insider in Outsourcing | www.businessweek.com

There is a global gold rush for talent. “Talent” being the key word with “Cost” an always important component, but as the author says and when you speak to and understand the needs of the MNC and Indian service leaders…the stress is foremost on talent and “value”

Outsourcing is stronger than ever

August 9, 2006

Is Offshore IT Outsourcing Losing Its Luster? | www.optimizemagazine.com

Not only has Outsourcing not lost it’s luster,it is at the forefront of fundamentally changing the way companies run the business and interact with markets. Offshore outsourcing is not only worth it, it’s requirement to stay competitive. Not without pitfalls, a poorly run [offshore] relationship can prove costly and a well run relationship can return dividends. No one said it was easy.

Cognizant makes the right moves

August 9, 2006

Cognizant Continues to Weather its Potential Risks Well | software.seekingalpha.com

Cognizant continues to outperform the sector by blocking and tackling well: knowing what they do well, sticking to core competencies, pursuing select complimentary, value-added initiatives and services and then doing it well. Recent management changes, resulting in both improvement and consistency, will ensure that this continues.

Outsourcing goes up value

August 1, 2006

Call Center? That's So 2004 | www.businessweek.com

With outsourcing becoming mainstream, the logical path is to continually deepen relationships and move away from services that are high cost/low value and into areas of services that are higher value and higher profit.