GLG News by IT Services and Business Process Outsourcing Experts (North America)

Paul MassieSenior Director Operations & ITYouSendIt Inc

Is SaaS Recession-Proof?

January 15, 2009

Analysis of:In a down economy, SaaS revenues rise | www.computerworld.com

The SaaS business model provides an ongoing revenue stream through good times and bad.   Growth may slow during bad times, as customers become more reluctant to commit, but since no large capital costs are being incurred SaaS companies can do better than traditional license-based software companies during bad times.

Paul MassieSenior Director Operations & ITYouSendIt Inc

Windows 7 in August?

January 15, 2009

Analysis of:Vista trumped by its sequel, Windows 7 | weblog.infoworld.com

Several things point to Microsoft releasing Windows 7 somewhere around August or September of 2009, rather than later.  Releasing then will likely get Microsoft significant revenue during the holiday season, and may also have a positive impact on major PC manufacturers.  That good news is likely to extend through 2010.

Cliff BellChief Information OfficerINFOGAIN CORPORATION

Sreamline the IT organization to deliver more to the business

January 13, 2009

Analysis of:The CIO Squeeze | www.forbes.com

1.  Focus on process efficiencies in IT.  2.  Cost containment and business alignment can go hand in hand.

Paul MassieSenior Director Operations & ITYouSendIt Inc

Disaster for Indian Outsourcing Companies!

January 8, 2009

Analysis of:Satyam Chief Quits, Fraud Scandal Slams Shares | www.eweek.com

Satyam’s Enron-like revelation is probably the single worst thing that could have happened to the entire Indian outsourcing market.  Satyam itself has no viable future.  This latest bombshell has sealed their fate.  Existing clients will focus on escaping contracts as quickly as possible and it’s highly improbable any new clients will sign up.  The revelation of fraud on this scale raises questions about the state of corporate governance in all Indian outsourcing companies.

Cliff BellChief Information OfficerINFOGAIN CORPORATION

Obama plan to increase broadband can increase worker productivity for all businesses

January 6, 2009

Analysis of:Tech memo to Team Obama | money.cnn.com

1. Increased boradband will increase productivity. 2. Increased broadband could allow for a more flexible workforce and reduce travel and office costs.

Paul MassieSenior Director Operations & ITYouSendIt Inc

Satyam Stumbles

January 5, 2009

Analysis of:No Heads Rolling at Satyam -- Yet | www.fool.com

In troubled times even large and healthy companies need to avoid major missteps, yet Satyam has just been guilty of one (possibly two) such missteps.  At best this will dent their growth.  At worst it could signal a company sale or dissolution.  The focus now has to be on retaining existing clients, rather than finding new clients.

Paul MassieSenior Director Operations & ITYouSendIt Inc

Recession – Tech Winners and Losers

December 16, 2008

Analysis of:Why It's Going to Get a Lot Worse | online.barrons.com

Recessions have a winnowing effect on companies.  Once the bad times are past those who survived without major damage are stronger, largely at the expense of the others.  Keys to survival include cash (lots of it!), a solid market position and competitive products.

Paul MassieSenior Director Operations & ITYouSendIt Inc

Web 2.0 and Enterprise IT

December 11, 2008

Analysis of:Selling Web 2.0 To IT | www.forbes.com

Web 2.0 will most likely become a key technology for enterprise IT, but adoption is slow for many reasons.  Security, functionality, ROI are all areas that have generally not yet been fully addressed, along with finding time for IT people to become comfortable with the technology.

Paul MassieSenior Director Operations & ITYouSendIt Inc

Will Mumbai Attacks Slow Outsourcing?

December 3, 2008

Analysis of:Fear of More Attacks Could Hurt Business in India | www.cio.com

The recent terror attacks in Mumbai are bringing into question the safety and stability of the Indian environment.  American companies may be reluctant to move more of their business to India if they perceive the environment as unsafe or unstable.  Such reluctance could have a chilling effect on growth for India’s outsourcing companies.

Paul MassieSenior Director Operations & ITYouSendIt Inc

Prospects for Desktop Linux

December 3, 2008

Analysis of:Ubuntu Remains Best Linux Distribution for Desktops | www.eweek.com

Linux is now a viable alternative for a desktop operating system.  It works cleanly with most modern and not so modern hardware.  It comes pre-packaged so someone less than a genius can install it.  Why hasn’t it taken the world by storm?  Largely because there isn’t a sufficient driver.

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