Study Group: Customer Relationship Management Software Purchasers

Council Members in this Study Group: 11

This study group may include experts knowledgeable on topics such as IT Services, consumer electronics, wireless devices, software, hardware, information technology, semiconductors, media, cable, satellite, internet, broadband, global positioning systems, advertising, online media, telecommunications, networking, wireless, and data storage, among others.

Contact Gerson Lehrman Group to survey or consult with members of this Study Group

Leading institutions connect with members of this Study Group through GLG

Leading Experts in this Study Group

Gurtej Sodhi

CIO & Corporate Executive Vice President
CRYE-LEIKE, INC.

          What is a GLG Leader?|The Gerson Lehrman Group&reg; (GLG) Leader Program<sup>SM</sup> is our premium Member Program<sup>SM</sup>. Those identified as GLG Leaders are in the top 5% of GLG CouncilRank and have an exclusivity agreement with GLG.

Gurtej Sodhi is the Chief Information Officer and Corporate Executive Vice President at The Crye Leike Group of Companies (a $5B enterprise). He has over 14 years of increasingly responsible positions in design, development, and management of IT operations....

Paul Massie

Senior Director Operations & IT
YouSendIt Inc

          What is a GLG Leader?|The Gerson Lehrman Group&reg; (GLG) Leader Program<sup>SM</sup> is our premium Member Program<sup>SM</sup>. Those identified as GLG Leaders are in the top 5% of GLG CouncilRank and have an exclusivity agreement with GLG.

Paul Massie is responsible for SaaS Operations, Customer Support and internal IT for YouSendIt. In the last few years, he has been responsible for SaaS Operations, Customer Support and internal IT in a variety of companies, usually as a contract manager....

Robert LaFlamme

President
RJL Associates LLC.

          What is a GLG Leader?|The Gerson Lehrman Group&reg; (GLG) Leader Program<sup>SM</sup> is our premium Member Program<sup>SM</sup>. Those identified as GLG Leaders are in the top 5% of GLG CouncilRank and have an exclusivity agreement with GLG.

Robert LaFlamme is the President at RJL Associates LLC, an independent consulting firm providing guidance to the call center industry. He has over 31 years of experience in the telecommunications industry. He specializes in the areas of sales, technology...

Tim Hanrahan, Managing Partner, Iheira, LLCTim Hanrahan

Managing Partner
Iheira, LLC

          What is a GLG Leader?|The Gerson Lehrman Group&reg; (GLG) Leader Program<sup>SM</sup> is our premium Member Program<sup>SM</sup>. Those identified as GLG Leaders are in the top 5% of GLG CouncilRank and have an exclusivity agreement with GLG.

Tim Hanrahan is the Managing Partner at Iheira Solutions, a company specializing in management consulting and information technology solutions. He is a management and information systems consultant with over 30 years of information technology experience....

Members in this Study Group include these company types:

  • Individual/Small Consultancy
  • Consulting Firm
  • Academic Institution*
  • Brokerage/Agency
  • Data Services Provider
  • Messaging & Groupware Software
  • Online Advertising Agency

Members in this Study Group often have these job titles:

  • Principal
  • Consultant
  • Chief Information Officer
  • Managing Director
  • IT Director
  • Director
  • Global Sales Manager
  • Owner